Privacy Policy

Who we are

Auravea Healthcare Pharmatech LLP, Ahmedabad, Gujarat, India, is the data controller for information collected through this website. You can reach us at info@auraveahealthcare.com for any question about this policy.

What we collect

The only personal information this website asks for is what you type into the enquiry form:

• Your name, and your company name if you give one
• Your email address and phone number, so we can reply
• Your country, the area you are interested in, and any product you enquired about
• The message you write to us

What we do not collect

We do not run advertising trackers, we do not build profiles of visitors, and we do not ask for payment details anywhere on this site — there is no checkout. The map on our contact page loads from Google only after you click to open it, so no third-party request is made on your behalf before then.

Why we use it

Enquiry details are used for one purpose: to answer your enquiry and to carry on the resulting business conversation. We may keep a record of that correspondence so that a colleague picking up the thread has the context.

We also apply basic anti-spam checks to submissions, including a hidden field that real visitors never see and a check on how quickly the form was completed. These protect the mailbox and are not used to profile you.

How it reaches us

Enquiry form submissions are delivered to our business mailboxes by email over an authenticated SMTP connection. They are not written to a public database, and the website itself does not store them.

Cookies and analytics

This site sets no advertising or tracking cookies. If we add website analytics in future, we will update this policy first and choose a configuration that does not track individuals across other websites.

How long we keep it

We keep enquiry correspondence for as long as the business relationship or the enquiry remains live, and for a reasonable period afterwards for record-keeping. If you ask us to delete it sooner, we will.

Sharing

We do not sell or rent personal information. We share it only with the service providers who make the site and our email work — for example our hosting and email providers — and only to the extent needed to deliver your enquiry to us.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to erase it. Write to info@auraveahealthcare.com and we will respond within a reasonable period. If you would rather not use the form at all, our phone numbers and email addresses are on the contact page.

Changes to this policy

If this policy changes, the revised version will be posted here with a new "last updated" date.