TERMS AND CONDITIONS
Welcome to Auravéa Healthcare! These Terms and Conditions (“Terms”) govern your use of our website www.auravea.com (the “Site”), as well as your purchase and use of our nutraceutical and cosmetics/beauty products (“Products”). By accessing or using the Site or purchasing our Products, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our Products.
Company Information
At Auravéa, we are a global company specializing in nutraceuticals and cosmetics/beauty products. Our headquarters are located at A 821, Siddhivinayak Tower, Beside Kataria, Makarba, Ahmedabad, Ashok Vatika-380058 and we operate under the laws of India. For inquiries, contact us at auravear29@gmail.com
Products and Orders
- Product Description: We strive to ensure all Product descriptions are accurate. However, we do not guarantee that descriptions, images, or other content are error-free or complete.
- Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue Products at any time without notice.
- Pricing: Prices are listed in Indian Rupees or US Dollars and exclude taxes, shipping, or duties unless otherwise stated. We may adjust prices at our discretion.
- Order: Placing an order does not guarantee acceptance. We may refuse or cancel orders for any reason, including pricing errors or suspected fraud.
Payment
- Accepted payment methods are listed at checkout. You agree to provide accurate payment information and authorize us to charge the total amount, including applicable taxes and shipping fees.
- If payment fails, we may cancel your order.
Shipping and Delivery
- We ship globally, subject to local laws and restrictions. Shipping times and costs vary by location and are estimates only.
- Risk of loss transfers to you upon delivery. You are responsible for any customs duties or taxes.
Returns and Refunds
Returns are accepted within 5 days of delivery, provided Products are unused, unopened, and in original packaging. To initiate a return, contact auravea29@gmail.com. Refunds exclude shipping costs and will be processed within 5 working days of receiving the returned Product. Certain Products (e.g., personalized items) may be non-returnable, as indicated at purchase.
Product Use
Our Products are intended for personal use as directed. Consult a healthcare professional before using our nutraceuticals, especially if you are pregnant, nursing, or under medical supervision. We are not liable for adverse reactions due to misuse, allergies, or failure to follow instructions.
Intellectual Property
All content on the Site (e.g., text, logos, images) is owned by Auravéa Healthcare or its licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or use it without our written permission.
User Conduct
You agree not to:
- Use the Site for unlawful purposes;
- Attempt to hack, disrupt, or overload the Site;
- Submit false or misleading information.
Privacy
Your use of the Site is governed by our Privacy Policy [Insert Link], which explains how we collect, use, and protect your personal information.
Disclaimers
The Site and Products are provided “as is.” We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose, to the fullest extent permitted by law. We do not guarantee the Site will be uninterrupted, secure, or error-free.
Limitation of Liability
To the maximum extent permitted by law, Auravéa Healthcare, its affiliates, and employees will not be liable for indirect, incidental, or consequential damages (e.g., lost profits, health issues) arising from your use of the Site or Products. Our total liability shall not exceed the amount you paid for the Product in question.
Indemnification
You agree to indemnify and hold Auravéa Healthcare harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of the Site or Products.
Changes to Terms
We may update these Terms and conditions at any time by posting the revised version on the Site. Continued use of the Site or purchase of Products after changes constitutes acceptance.
Force Majeure
We are not liable for delays or failures to perform due to events beyond our control (e.g., natural disasters, pandemics, supply chain disruptions).
Contact Us
For questions about these Terms, reach us at info@auraveahealthcare.com or +918849485944